Our Full Residential Property Management Package

Here is what is included in our Full Residential Property Management Package:

DILIGENT PLACEMENT:

Property managers accept calls and inquiries regarding your home.  They arrange appointments and coordinate showings of your property.

We have an impressive track record in placing quality residents. We attribute this success to our extensive marketing efforts, screening process and commitment to exceptional service.  We believe the most important part of professional property management is finding a quality resident for your home.

Our marketing program is the best in Austin, TX. Most important is our reputation.  We are known for quality homes and professional management practices.  Promotion efforts include Craigslist, LMS,  signs, and our web site.  Available homes are showcased daily to over 17  additional national websites.  We receive many inquiries by e-mail and our website.

After a potential resident is located we conduct an extensive screening process.  This process includes credit reports, verifying rental or mortgage payment history and employment history.  After acceptance, we complete negotiations, execute contracts, process documents and install the resident in the home.

Overview of Resident Screening

  • Investigate Credit
  • Check References
  • Move-in Inspection Documentation
  • Verify Employment & income
  • Important Information Provided to Resident
  • Security and Pet Deposits
  • Check out Rental History
  • Negotiate best Lease Terms
  • Time tested Leases
  • Strong Documentation

PROFESSIONAL MANAGEMENT:

Property managers collect rents, deal with resident issues, periodically inspect the property and personally supervise the home.  The manager provides an “arms length” relationship between owner and resident.

By maintaining excellent relations with our residents and diligently caring for your property, we avoid most potential problems.  Residents are informed of their responsibilities regarding your property and their contracts.  We will quickly and professionally settle any problems that may arise, with our clients’ interest in mind.

If there is a problem, whether it is collecting rents or settling resident disputes, we will handle the situation appropriately.  We utilize quality control procedures and proven business practices in the management of your home.  In addition to the routine management of your home we are on call 24 hours a day 365 days a year.

Overview of Managing the Property

  • Collect all Rents
  • Late Notices
  • Early Terminations
  • Monthly Accounting
  • 24-Hour Emergency Line
  • Bounced Checks
  • Routine Maintenance
  • Unauthorized Pets
  • Regular Inspections
  • Move-Out Inspections
  • Evictions
  • Neighbor Complaints

QUALITY MAINTENANCE: Property managers supervise maintenance.

We employ only the most skilled and reliable maintenance personnel. Property managers normally supervise necessary home maintenance.  The actual maintenance expenses for the home are the responsibility of the homeowner.  Every effort is made to control maintenance costs while maintaining the integrity and value of the property.  Problem reports are verified to eliminate unnecessary service calls.  Maintenance that is the resident’s responsibility or fault is billed to the resident. 

MONTHLY FINANCIAL REPORTING: Property managers provide monthly statements for your rental income and expenses.

We can handle all your accounting and payment requirements.  Income checks and property statements are processed by the 15th of the month.  Proceeds are either mailed or directly deposited electronically each month.  A complete statement of your property account and an income statement are provided each month.  Account history is stored on-line for three years.  We can quickly search your records on request.  At the end of the year, we prepare a complete package for your tax preparer.  Periodically, we send information on the status of your home and the real estate market.